Terms of service

Backorders: We will notify you at the time we receive your order of any item not in stock and its expected delivery date. We will not charge you until the day we ship except for special orders.

Special Orders:
If there's an item you don't see on our website and would like our assistance in getting it for you, please email us at: info@paddleboardspecialists.com.

Product Availability:
With over 200 SUP boards, 150 paddles and extensive accessory inventory, it is unlikely there will be any delay in your order being shipped. Should there be a delay, we will advise you within one day of receipt of your order.

Product Availability - Closeouts:
We update our website daily, so it's very unlikely that a closeout item you order on our site will be sold out. In the rare event when demand exceeds supply, we'll contact you within one day.

Order Confirmation:
All orders will receive an e-mail confirmation to assure that your order has been placed. If you don't receive verification from us within 15 minutes of your order, please email us at: info@paddleboardspecialists.com.

Our Guarantee:
Rock solid guarantee; We're committed to your satisfaction with every purchase. Should you have any question or problem with any item, please contact us immediately so we can get it taken care of for you promptly.